Incident

Proactive Incident Management

Effectively handle workplace incidents with Go Enterprise’s Incident Management feature. From reporting to resolution, streamline the process to ensure compliance, safety, and timely action.

Incident Hero

Simplify Incident Reporting

The Incident Reporting System enables employees to report workplace incidents quickly and efficiently through a user-friendly interface. This feature ensures that all reported incidents are accurately documented with key details like time, location, individuals involved, and a description of the event. By streamlining the reporting process, the system promotes transparency and accountability across the organization.

Timely and accurate incident reporting is vital for maintaining a safe and compliant workplace. This system fosters a culture of trust and ensures incidents are addressed before escalating into bigger challenges.

Incident Reporting System

Key Features

  • Easy Submission: Simplified forms for fast and accurate incident reporting.
  • Attachment Support: Upload supporting documents, images, or videos.
  • Confidential Reporting: Option to submit sensitive reports securely and discreetly.

Overview

The Incident Reporting System empowers employees to report workplace incidents promptly and efficiently. It ensures that incidents are documented comprehensively for swift resolution.

Stay Alert with Instant Updates

The Real-Time Notifications feature keeps everyone informed about new incidents, updates, and resolutions instantly. Automated alerts are sent to relevant team members through multiple channels such as email, SMS, or app notifications. This ensures timely awareness and quick responses, minimizing potential risks and delays in addressing workplace issues.

Prompt awareness is crucial for preventing incidents from escalating. Real-time notifications help ensure no report is overlooked and responses are always timely, fostering a safer workplace.

Real-Time Notifications

Key Features

  • Immediate Alerts: Automated notifications for new or updated incidents.
  • Multi-Channel Delivery: Receive alerts via email, mobile app, or SMS.
  • Customizable Preferences: Adjust notification settings based on roles and priorities.

Overview

Real-Time Notifications ensure all stakeholders remain informed of incident developments, enabling faster responses and reducing resolution times.

Centralized Dashboard for Full Visibility

The Incident Tracking Dashboard provides a centralized platform to monitor, review, and manage all reported incidents in real time. With visual summaries like charts, timelines, and status indicators, users can track progress, identify trends, and prioritize critical cases. The dashboard is fully customizable, allowing teams to focus on the metrics that matter most to their organization.

Effective incident management requires full visibility. The dashboard helps teams identify patterns, allocate resources efficiently, and ensure no incident is overlooked.

Incident Tracking Dashboard

Key Features

  • Centralized View: Consolidate all incidents in one easy-to-navigate dashboard.
  • Data Visualization: Graphs and charts highlight incident patterns and statuses.
  • Status Tracking: Monitor progress and resolution timelines for each incident.

Overview

The Incident Tracking Dashboard enhances visibility into workplace incidents, offering actionable insights and streamlining resolution efforts.

Simplify Reporting with Automation

Automated Incident Reporting simplifies the process of logging incidents, ensuring accuracy and consistency. Employees can quickly report incidents through predefined templates and guided forms, reducing errors and time spent on manual input. Automatic categorization and prioritization help streamline workflows, allowing incidents to reach the right teams promptly for action.

Accurate and timely reporting is vital for effective incident management. Automation reduces the burden on employees, improves data quality, and accelerates response times.

Automated Incident Reporting

Key Features

  • Guided Templates: Predefined forms ensure consistency and accuracy in reporting.
  • Auto-Categorization: Incidents are automatically sorted based on type and priority.
  • Quick Submission: Employees can report incidents in just a few clicks.

Overview

Automated reporting eliminates the bottlenecks in incident logging, ensuring timely and precise documentation for improved incident resolution.

Seamless Workflows for Faster Outcomes

The Incident Resolution Workflow automates the process of assigning, tracking, and resolving incidents. Customizable workflows ensure incidents are directed to the right teams or individuals, with predefined steps to guide resolution efforts. Notifications and reminders keep stakeholders informed, ensuring timely action and resolution.

Efficient resolution processes are key to minimizing disruptions. Structured workflows enhance collaboration, ensure accountability, and deliver faster outcomes for all incidents.

Incident Resolution Workflow

Key Features

  • Automated Assignment: Incidents are routed to the appropriate teams instantly.
  • Progress Monitoring: Track each stage of resolution with clear status updates.
  • Customizable Steps: Design workflows tailored to your organization's needs.

Overview

Streamlined workflows bring clarity and efficiency to incident management, reducing resolution times and enhancing accountability.

Frequently Asked Questions

FAQs

Discover answers to your most pressing questions about our Compliance and its features.

HR compliance refers to the adherence to laws and regulations governing employment practices. It ensures that businesses operate within legal frameworks, thereby minimising risks. Compliance fosters a fair and respectful workplace culture.

Maintaining HR compliance is crucial to avoid legal penalties and lawsuits. It builds trust among employees and enhances overall workplace morale. A compliant organisation is seen as a responsible employer.

HR compliance consists of three key elements: statutory, regulatory, and contractual compliance. Statutory compliance involves adhering to laws, while regulatory compliance focuses on industry-specific regulations. Contractual compliance ensures that agreements with employees are upheld.

To ensure compliance, businesses should regularly review and update their HR policies. Training staff on legal requirements and best practices is essential. Additionally, conducting audits can help identify compliance gaps.

Non-compliance can lead to severe penalties, including fines and legal action. It can also damage an organisation's reputation and employee trust. Understanding and mitigating these risks is vital for sustainable business operations.

Empower your HR Team with a Free 60 day trial
Streamline your HR processes with our all-in-one solution